FAQ’s
Can I order by telephone?
Absolutely!!! — Call us with details of the item you wish to purchase or your billing information and we will process your order
Customer Care is available on +91 9768869300 or +91 7021319063, available Monday – Saturday from 10am to 6pm IST.
How do I know the current status of my order?
The updates are given for the orders by us at the time of orders getting in the process.
How do I know that I have made the order on your website?
After placing the order, you will get an order confirmation email with order no. In this way, you can trace out that you have made the order on our website.
How long will it take for my order to reach me?
We take 5-7 business days (for Indian orders) & 10-15 business days (for International orders) for processing of your order. We will inform you immediately just in case we require more time for a particular item.
Do the shipping charges vary from country to country?
Yes, shipping charges, vary from country to country. You can determine the exact shipping cost to your country while placing an order.
What are your shipping charges for deliveries inside India?
We provide FREE DELIVERY within India.
How is the item delivered?
All the items are delivered through our logistics partner DELHIVERY, Ecom Xpress, Shadofax & XPRESS BEES.
What payment methods does KEYHHNARI.COM accept?
We accept only UPI and COD.
How do I know that you have received my payments?
You would receive an email confirmation that we have received your payments along with your order number.
What is the procedure to return a product, if I don’t like it?
Please report the return to us within 48 hours of receiving the product. You may email us or call us and inform us of the same.
Will I get a full refund if I return the product?
The value of a refund varies from one case to another. It would be under the sole discretion of the operations.
COMPLAINTS OR FEEDBACK EMAIL (IF YOU NOT SATISFIED WITH US OR WISH TO PLACE A COMPLAINT OR BEING OUR WELL-WISHER PROVIDE A FEEDBACK OR SUGGESTION),
EMAIL US AT: info.mynafootwear@gmail.com
